Frequently asked Questions
All orders are shipped within 2-7 business days of purchase (depending on the size and composition of the order).
Yes, all of our products are personally checked before shipment.
Each Country has different import duties, customs and tax thresholds. You will be responsible for any such duties and/or taxes. For additional information, please contact your local customs office in your country.
Yes, you may return your item under certain circumstances. Please refer to our Claims and Returns Policy page for detailed information.
For example, why does a cream weighing 75 grams on our website weigh 250 grams?
The fact is that in addition to the contents, there is also packaging of the product itself, which sometimes as in this case, can have a fairly large weight relative to the contents. Therefore, we calculate the weight of the goods in full and add + 10% to pack the parcels. It can be cardboard boxes or plastic boxes.
It is impossible to determine the final weight of the parcels with accuracy to a gram, but as a rule everything turns out as the basket shows. We allow slight deviations in both + 5% and – 5% of the values in the order basket for parcels weighing 10 kg.
Regular mail takes 15-30 days to reach recipients. It depends on the distance of the destination from India, as well as the workload of postal terminals.
Indi-shop.com only sells authentic and quality brand products.
US dollars but you can also change the display currency to Pounds, Euro, Rubles.
Once an order has been shipped it cannot be cancelled or modified. However if you need to change or cancel prior to getting shipped notification we will accommodate your request. To send requested changes please email us at email@example.com